A business case for stepping back
Last week was the first time in over a year that I didn’t publish a newsletter.
I had every intention of writing one. Instead, I found myself outside of my normal routine. Slowing down. Spending time with family. Having conversations without looking at the time.
I wasn’t as productive as I normally expect myself to be.
At various moments, if I’m honest, I felt slightly uncomfortable. I like having a plan. I like being active. I like making progress and moving things forward. Doing less does not come naturally to me. There were plenty of moments when I caught myself thinking, “I should be doing something.” “I should be making better use of this time.”
The interesting thing is that no one else had placed those expectations on me.
I had.
Sitting back and reflecting, it made me realise how much of modern work has conditioned us to believe that we should always be available, visible, and productive. To always be on.
How marketing is understood rather than delivered is a theme I explore often. If that resonates, subscribe to follow along.
The pressure we place on ourselves
We live in a world that rewards responsiveness.
Emails are expected quickly, messages arrive instantly. Social platforms encourage consistency. Businesses want immediate results, while teams celebrate busyness and activity. We expect deliveries to arrive by lunchtime, while writing a business plan by dinner.
Even our very language reflects it.
Pushing things forward. Keeping momentum. Staying visible.
I am not saying that this is necessarily bad. Business does require action and consistency.
The challenge comes when activity becomes our primary measure of value. This is when doing less can begin to feel like a failure.
An hour with no meetings feels unproductive. A day without progress feels uncomfortable.
We become so accustomed to motion that we rarely sit and question whether the motion itself is useful. To business, to our objectives, and to ourselves.
What distance gives us
The irony with all of this is that some of our most important work benefits from taking a step back. During the past couple of weeks, nothing fundamentally changed, but the perspective had. I found myself reflecting differently on projects, clients, frustrations, and priorities. Reflecting on the business and where to take it next.
Certain challenges appeared smaller than they had a week earlier. Others seemed more important. A few assumptions became easier to question.
Nothing had fundamentally changed. But the perspective had.
This may sound like it is all personal reflection, but this is not unique. Many of the tools businesses use to make better decisions are, at their core, mechanisms for creating distance.
Market research creates distance from our assumptions.
Customer interviews create distance from our internal narratives.
Competitor analysis creates distance from our own ways of thinking.
External advisers create distance from organisational habits and blind spots.
Businesses are not necessarily looking for or needing more information. They simply need a different vantage point. Sometimes, we are simply too close to the action to see clearly.
Some work can’t be rushed
Good strategy requires reflection. Customer understanding requires curiosity. Judgement requires thinking. Creativity requires space.
Perspective requires distance.
We spend so much of our time trying to create momentum while giving ourselves very little opportunity to determine whether we are actually moving in the right direction.
This is definitely not an argument for disappearing to the countryside for a week every time a difficult decision presents itself. Nor of not engaging in work or the business, simply because there is busyness with no direction.
Rather, it is a reminder that perspective can often be created deliberately and in small ways, requiring small moments of intentional distance.
Speaking to a customer rather than discussing them internally. Asking someone outside the business how they see the situation. Stepping away from the spreadsheet, meeting, or presentation long enough to ask, “Are we solving the right problem?”
These moments rarely feel productive in the traditional sense. They do, however, still serve a purpose for the business. So on occasion, perhaps perspective can be found by asking.
What have I stopped questioning?
Whose perspective is currently missing from this conversation?
What evidence would change my mind?
What might someone outside of this situation notice immediately?
Have I become so close to this issue that I can no longer see it objectively?
None of these questions require hours of reflection or a week away from work. The objective is not to do less. It is to create enough distance to think differently.
Looking clearly again
We are constantly encouraged to stay close to our work. To remain available, responsive, and productive. To feed the algorithms. To keep momentum and continue moving.
Some of our best thinking or most important decisions improve when we step far enough away from the noise to question our assumptions, reassess our priorities, and see clearly again. Perhaps this is why stepping away feels uncomfortable, because it interrupts the identity we have created around being productive.
It challenges our expectations of ourselves and the belief that value only comes from activity.
Perspective is not the reward for stepping away from work. It is often the reason better work happens in the first place.
The question, therefore, is not whether we can afford to intentionally step back occasionally. It is whether we can afford not to.
How marketing is understood rather than delivered is a theme I explore often. If that resonates, subscribe to follow along.
Photo by Jan Kopřiva on Unsplash
When marketing in your organisation feels busy but not effective, you are not alone. There is usually a deeper challenge in how marketing is being understood.
The Intuitive Marketing Coach is written for people trying to move beyond activity, assumptions, and box-ticking, towards something more deliberate, valued, and commercially effective. It explores a more intuitive approach to business. One grounded in better judgement, clearer thinking, and a more considered view of what marketing is actually there to do.
If you’re trying to move beyond activity and towards something more logical, intuitive, and ultimately more effective, subscribe.
Strategy & decision making
19 June 2026
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When marketing in your organisation feels busy but not particularly effective, there is usually a deeper challenge in how marketing is being understood.
The Intuitive Marketing Coach is written for those trying to move beyond the activity, assumptions, and box-ticking, and towards something more deliberate, valued, and commercially effective. It looks to explore a more intuitive approach to business. One that is grounded in better judgement, clearer thinking, and a more considered view of what marketing is actually there to do.
So, if you’re trying to move beyond activity and towards something more logical, intuitive, and ultimately more effective, subscribe.
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