The decision that hasn't been made
There are moments in business where the next logical and practical step is fairly clear.
The direction is understood, trade-offs are known and quantifiable, and the implications have been carefully considered.
Yet, nothing happens. Nothing changes either.
This is not as a result of requiring more thinking; rather, a decision has not been made yet.
I have found myself in this very same position quite recently. Looking at the same numbers, recalculated for the umpteenth time, arriving at the same conclusion, and still hesitating.
The answer or direction is pretty clear. I have simply not committed to the consequences of acting on it. Choosing instead to dive into other areas of the business that feel more comfortable to focus on, where progress feels easier, and the decision does not need to be made.
It made me consider how often this shows up more broadly across other organisations. Teams caught in cycles of analysis, decisions revisited without resolution. The resulting impact on momentum and effectiveness, particularly in marketing, questionable.
So what needs to be considered differently to move things forward?
Most things do not need more thought. They need a choice.
There is rarely a shortage of thinking. Options are often explored, scenarios are discussed, and implications considered from multiple angles. On the surface, it feels like progress is being made, and to a point, it is.
There comes a moment, however, where additional thinking stops adding value.
What follows is familiar.
The same conversations resurface. Meetings, often the bane of everyone’s time, lead to further meetings. Points are revisited without being resolved. This creates the illusion of movement, but little actually changes.
Over time, this carries a cost. Priorities blur, momentum slows, and work that depends on a clear decision either stalls or moves forward inconsistently
The issue is not effort, but where that effort is applied. It sits around the decision, rather than on it.
Consider:
Where in your business are you continuing to discuss something that is already ready for a choice?
Clarity often follows the decision, not the other way around.
There is a tendency to wait until everything feels fully aligned before moving forward. To tweak the message further, explore a few more options just to be sure.
This may feel sensible. In practice, however, it often has the opposite effect.
Clarity rarely arrives in isolation. It emerges through action.
This is particularly visible in marketing. Messaging is refined, positioning revisited, and drafts adjusted with the intention of getting everything perfect. Yet without putting something into the market, nothing is ever truly tested.
Perfection does not create resonance. Iteration does.
If the message is never used, it cannot work. It remains well considered, but unproven.
The same pattern appears elsewhere. A system may be selected and prepared for implementation, but without embedding it into day-to-day use, the intended improvements never materialise.
In both cases, that search for clarity and confidence continues.
Consider:
What are you hoping will become clearer by delaying the decision?
Progress comes from commitment, not keeping options open.
It is easy to assume that progress is limited by what we do not know.
Keeping your options open can often, therefore, feel like the right thing to do. It creates flexibility, allows for adjustment, and avoids committing too early to a path that may need to change.
However, when nothing is fully chosen, everything remains only partially defined.
Direction becomes fluid. Work continues without a clear sense of what it is building towards. You end up in a limbo of sorts.
This is where marketing struggles to have impact. Without a committed position, everything that feeds off that becomes inconsistent. Activity spreads across multiple directions without a clear focus. The result? Effort without reward.
Commitment changes the conditions for progress.
It provides a point to build from. Something to test, refine, iterate, and improve over time. Without that, there is nothing to anchor to.
Consider:
Where are you keeping your options open when, in reality, progress requires a decision?
None of this is particularly complex, nor is it uncommon.
Most businesses already have a sense of what needs to change. The decision is not hidden, just deferred. The main question we should each ask when we get to such a crossroads is whether that delay is helping, hindering, or simply allowing the same cycle to continue ad infinitum.
Without a decision, very little moves forward in any meaningful way. I could also argue that not making a decision is in itself a choice. One without a clear foundation.
So the takeaway questions for this week are rather simple.
What are you currently avoiding?
And just as importantly: why?
The next step is not more consideration, but accountability. To yourself, and to those around you. What is one step that you can take today or this week to move closer to a decision, and by when will you take it?
Otherwise, nothing changes. Without commitment, you will return to the same point next week, with the same answer….and the same lack of progress.
In my case? It simply means choosing to act on what I already know and have been putting off.
Photo credit: Sophie Dale on Unsplash
10 April 2026
Strategy & decision making
5 min read
When marketing in your organisation feels busy but not particularly effective, there is usually a deeper challenge in how marketing is being understood.
The Intuitive Marketing Coach is written for those trying to move beyond the activity, assumptions, and box-ticking, and towards something more deliberate, valued, and commercially effective. It looks to explore a more intuitive approach to business. One that is grounded in better judgement, clearer thinking, and a more considered view of what marketing is actually there to do.
So, if you’re trying to move beyond activity and towards something more logical, intuitive, and ultimately more effective, subscribe.
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